Introduction
Small retailers in Australia often struggle with shipping costs, time-consuming logistics, and lack of streamlined processes. MyPost Business—Australia Post’s dedicated small-business shipping platform—offers a solution designed to reduce these pains. In this article, we’ll explore how MyPost Business simplifies shipping, lowers expenses, and supports growth for online sellers.
What Is MyPost Business?
MyPost Business is a free online portal from Australia Post that enables small and mid-sized sellers to create and pay for parcel labels, book pickups, track shipments, and save on postage. With no contracts or monthly fees, anyone can sign up and start benefiting from tiered discounts and convenient shipping services.
Shipping Challenges for Small Retailers
Common issues include:
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High postage costs due to unpredictable retail rates
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Wasted time waiting at post offices and manually creating labels
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Difficult tracking leading to poor customer experience
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No easy returns process, limiting repeat business
MyPost Business directly addresses these problems through automation, savings, and flexible features.
Easy Parcel Lodgement Options
You can lodge parcels via:
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Traditional post offices
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Parcel lockers or street posting boxes
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Scheduled pickups (for up to 100 parcels)
This flexibility means you can avoid long queues—and save time—by choosing what fits your workflow best.
Get Started with No Minimums or Fees
Unlike contract-based services that require thousands of parcels annually, MyPost Business starts delivering value after just $50 in postage over four weeks—or $499 in 12 months. It’s built for businesses at any stage of growth.
Volume-Based Savings
Discounts are tiered across five bands:
| Band | 4‑week spend | Domestic discount (under 5 kg) | Intl discount |
|---|---|---|---|
| 1 | $50 – $249 | ~10–25% | up to 20% |
| … | … | … | … |
| 5 | $2,000+ | up to 40% | up to 35% |
As your volume increases, savings compound—sometimes by several thousand dollars annually.
Save Time with Label Creation & Tracking
Inside the MyPost Business portal, you can:
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Bulk create and pay for labels
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Apply extra cover or signature services
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Print manifests and customs documents
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Automatically send tracking info to customers
These features reduce errors and manual work, making delivery predictable and reliable.
Integrates with e‑commerce Platforms
MyPost Business works seamlessly with Shopify, WooCommerce, eBay, ShipStation, Starshipit, SellerDash, and more.
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Shopify: Set up is quick, automatic label creation and tracking make fulfillment faster and more efficient.
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eBay: Orders import into your MyPost account; you can print labels at once or via CSV.
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Multi-platform shipping tools (ShipStation, Starshipit): centralize orders, batch print shipping labels, automate workflows.
This allows you to focus on selling—rather than navigating multiple systems.
Return Labels Improve Customer Experience
MyPost Business allows you to create domestic return labels at no extra charge, making it easier for customers to send items back. That ease builds trust and encourages repeat purchases.
Local Support & Flexibility
You’re never on your own—Australia Post offers:
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In-person help at over 4,300 post offices
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Online chat support on weekdays
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Self-service FAQ guides, PDF toolkits, and app assistance
If you don’t have a printer, you can even print labels for free at a post office.
Real-World Case Studies
Here’s how small businesses describe it:
“By integrating MyPost Business … we have increased dispatching speed by 1000 per cent, decreased manual labour by 300 per cent and decreased manual errors by 50 per cent.” — Laure Mayer
“I saved an hour a day … this means I can spend that hour a day making more.” — Courtenay Tyrrell
These voices demonstrate how automation translates into time, cost, and error reductions.
MyPost vs Contract Shipping
For very high-volume sellers (2,000+ parcels annually), Australia Post’s Parcel Contract (eParcel) offers custom pricing and premium service. But for most small-to-medium sellers, MyPost Business offers powerful savings and simplicity—without locking in contracts.
International Shipping Made Simple
MyPost Business supports sending to over 220 international destinations with up to 35% savings. Through shipping partners like Starshipit or Shippo, customs forms can be auto-populated and pre-filled—reducing delays and errors.
Getting Started in 3 Steps
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Sign up free on the MyPost Business website
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Choose an integration (Shopify, eBay, etc.) or use the portal directly
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Start sending: bulk labels, pickups, and let spending unlock discounts
Most integrations and setups take under 10 minutes.
Why It Matters for Your Business
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Cost savings—start saving with minimal volume
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Time savings—automated workflows reduce manual effort
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Customer happiness—tracking, returns, and reliability
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Scalability—you can grow shipping needs without switching services
All of this builds a more sustainable and professional operation without increasing overhead.
Is MyPost Business only for high-volume sellers?
Not at all. MyPost Business is designed for both new and growing businesses. Even if you ship just a few parcels a week, you can access savings and tools without any minimum requirements.
Can I use MyPost Business without integrating it into my online store?
Yes. You can manually enter parcel details and print labels using the MyPost Business portal, without connecting any e-commerce platform. It’s a flexible setup for any workflow.
Do I need an ABN to sign up?
No ABN is required. Individuals and sole traders can use MyPost Business to manage their shipping. It’s ideal for side hustlers, hobby sellers, or micro brands.
How long does it take to set up MyPost Business?
Registration takes just a few minutes. Once you’re in, you can immediately start creating labels and accessing discounts based on your 4-week spend.
Final Thoughts
MyPost Business is a polished, small-business shipping platform that bundles cost efficiency, time-saving automation, and improved customer experience. With zero fees, scalable discounts, and easy integration, it’s a powerful foundation for small retailers looking to work smarter—not harder.
